Strategic Banking Client Partner | Growth & Delivery

Iris Software Inc.; Columbus (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

IRIS Software Inc. is seeking a Client Partner to manage relationships for its Banking domain in Columbus, OH.

This role focuses on growing the P&L by positioning, selling and delivering new service offerings and solutions to clients to achieve targeted results and lasting partnerships. You will lead engagements, tailor staff augmentation, managed capacity and other models to client needs, coordinate with presales and delivery teams, and ensure a top-notch client experience while forecasting

Qualifications

• 8+ years of experience in managing IT engagements.
• Understanding client business, strategy and regulatory trends.
• Track record of growing accounts.
• Excellent written and oral communication; ability to present effectively.
• Strong relationship-building across client levels.
• Trusted advisor with onsite/offshore delivery awareness.

Responsibilities

• Build and manage relationships to ensure exceptional client experience.
• Tailor engagement models to client requirements and manage multi-year roadmaps.
• Engage client stakeholders to promote IRIS's business interests and thought leadership.
• Develop and execute an account plan to grow the relationship footprint and create new opportunities.
• Guide presales and delivery teams through deals and cycles.
• Lead the IRIS team at the customer site.
• Provide frequent management updates on risks and opportunities and profitability.
• Handle escalations and negotiate with customers as required.
• Forecast revenue monthly and ensure account profitability.
• Lead consulting and delivery teams through client environments to align activities.

Skills

Account management

Client relationship building

Stakeholder engagement

Presales collaboration

Communication skills

Onsite-offshore delivery

Job description

IRIS Software Inc. is seeking a Client Partner to manage relationships for its Banking domain in Columbus, OH.

This role focuses on growing the P&L by positioning, selling and delivering new service offerings and solutions to clients to achieve targeted results and lasting partnerships. You will lead engagements, tailor staff augmentation, managed capacity and other models to client needs, coordinate with presales and delivery teams, and ensure a top-notch client experience while forecasting