Strategic B2B Account Manager — Growth & Solutions

Mac Papers and Packaging; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Mac Papers and Packaging is seeking an Account Manager to develop and maintain strong customer relationships across the packaging and paper portfolio. You will understand customer needs, guide profitable sales, and grow existing business while prospecting for new opportunities.

You will manage CRM pipelines, collaborate with Commercial leadership, and ensure timely, high-quality service. The role requires a proven sales background, strong communication skills, and the ability to work

Qualifications

• High school diploma or GED required.
• 4-year Bachelor’s degree preferred and/or equivalent experience.
• Proven track record delivering on defined sales objectives.
• Sales experience required. 2-4 years of experience in selling to businesses a plus.
• B2B consultative sales experience with successful track record of sales and territory growth.
• Strong interpersonal skills, time management experience and a self-starter.
• Demonstrated ability to handle multiple tasks simultaneously in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Competitive, self-confident and growth oriented.
• Ability to utilize CRM for daily business activities, planning & pipeline progression.
• Ability to effectively utilize order entry systems and respond to emails.
• Must have a valid driver’s license and insurable driving record.
• Must be able to efficiently use a Windows-based computer.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to read and communicate in English, for safe and effective performance of the job and business operations.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Responsibilities

• Maintain and aggressively grow existing account base.
• Develop and execute a territory business plan to be reviewed quarterly with commercial leadership.
• Prospect, identify and develop customers for new business opportunities for all Mac Paper’s products.
• Develop and actively work CRM pipeline including periodic reviews with LOB leadership.
• Identify customer needs and successfully recommend value added solutions to improve processes and profitability.
• Provide timely communication and unmatched customer service.
• Collaborate with Commercial leadership, Customer Service, and Operations.
• Review and analyze reporting including special order requests and sales data.
• Work with Credit to collect past due accounts and evaluate credit when opening new accounts.

Skills

Sales experience

CRM utilization

Interpersonal skills

Time management

Multitasking

Analytical skills

Written communication

Oral communication

Driver's license

Windows proficiency

Education

High school diploma

Bachelor’s degree preferred

Sales experience (4+ years)

Tools

CRM system

Order entry systems

Job description

Mac Papers and Packaging is seeking an Account Manager to develop and maintain strong customer relationships across the packaging and paper portfolio. You will understand customer needs, guide profitable sales, and grow existing business while prospecting for new opportunities.

You will manage CRM pipelines, collaborate with Commercial leadership, and ensure timely, high-quality service. The role requires a proven sales background, strong communication skills, and the ability to work