Strategic B2B Account Manager

Mac Papers and Packaging; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Mac Papers and Packaging in Raleigh is seeking an Account Manager to develop and maintain strong customer relationships, identify business needs, and guide profitable sales of Packaging & Paper products. You will grow the existing account base, prospect new clients, manage CRM pipeline, and partner with Commercial leadership to deliver value-added solutions while meeting revenue targets.

This role requires adaptability, effective communication, and the ability to work both independently and as

Qualifications

• High school diploma or GED required.
• 4‑year Bachelor’s degree preferred and/or equivalent experience.
• Proven track record delivering on defined sales objectives.
• Sales experience required. 2‑4 years of experience in selling to businesses a plus.
• B2B consultative sales experience with successful track record of sales and territory growth.
• Strong interpersonal skills, time management experience and a self‑starter.
• Demonstrated ability to handle multiple tasks simultaneously in a fast‑paced environment.
• Strong analytical and problem‑solving skills.
• Ability to utilize CRM for daily business activities, planning & pipeline progression.
• Must have a valid driver’s license and insurable driving record.
• Must be able to read and communicate in English, for safe and effective performance of the job and business operations.

Responsibilities

• Maintain and aggressively grow existing account base. Develop and execute a territory business plan to be reviewed quarterly with commercial leadership.
• Prospect, identify and develop customers for new business opportunities for all Mac Paper’s products. Develop and actively work CRM pipeline including periodic reviews with LOB leadership.
• Identify customer needs and successfully recommend value added solutions that will improve customer’s processes and profitability.
• Develop customer business relationships from ownership/management to the floor.
• Provide timely communication and unmatched customer service internally & externally.
• Work effectively with other Mac employees, including Commercial leadership, Customer Service, and Operations.
• Participate in commercial meetings and off‑site product and sales training.
• Perform administrative duties, such as budgeting, reporting.
• Review and analyze reporting, including special order requests, customer bid files, and sales/gross profit margin data.
• Collaborate with equipment and consumables suppliers to target, assess, present and close business.
• Other duties as required.

Skills

Sales experience

CRM usage

Communication

Time management

Negotiation

Self-starter

Reading and writing in English

Education

High school diploma or GED

Bachelor’s degree preferred

Equivalent experience

Tools

CRM software

Order entry systems

Job description

Mac Papers and Packaging in Raleigh is seeking an Account Manager to develop and maintain strong customer relationships, identify business needs, and guide profitable sales of Packaging & Paper products. You will grow the existing account base, prospect new clients, manage CRM pipeline, and partner with Commercial leadership to deliver value-added solutions while meeting revenue targets.

This role requires adaptability, effective communication, and the ability to work both independently and as