Strategic AV Enablement Leader

Uber; Phoenix (AZ); On-site; USD 130,000 - 144,000; Full time

Job summary

Uber is seeking a Program Leader, AV Enablement in Phoenix to define enablement strategy for a major business portfolio. You will partner with senior leaders to translate needs into scalable capability solutions that improve performance and customer experience.

You will lead a global enablement team, drive learning, quality governance, and AI-enabled initiatives across Operations, Product, Content, and Analytics, ensuring programs deliver measurable outcomes in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Minimum 5 years of experience in Enablement, Learning & Development, Quality, Talent Development, Program Management, Consulting, or related fields.
• 2+ years experience in working in the AV industry.

Responsibilities

• Own the enablement (L&D and Quality) strategy and roadmap for a strategic business portfolio.
• Translate business strategy into scalable capability-building initiatives.
• Apply AV domain expertise to anticipate launch, scaling, safety, and customer-support risks.
• Establish enterprise Quality frameworks, governance models, and operating standards.
• Lead a team of Enablement Program Specialist(s) and cross-functional partners.
• Drive continuous improvement by integrating learning and quality insights into strategy.

Skills

Enablement leadership

L&D strategy

Quality governance

Program management

Cross-functional collaboration

Executive stakeholder mgmt

AV industry experience

Education

Bachelor's degree

Tools

Tableau

Power BI

Looker

SQL

Job description

Uber is seeking a Program Leader, AV Enablement in Phoenix to define enablement strategy for a major business portfolio. You will partner with senior leaders to translate needs into scalable capability solutions that improve performance and customer experience.

You will lead a global enablement team, drive learning, quality governance, and AI-enabled initiatives across Operations, Product, Content, and Analytics, ensuring programs deliver measurable outcomes in a fast-paced environment.