Strategic Accounts Solutions Engineer - Remote + Equity
Dynatrace
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Job summary
Dynatrace seeks a customer-facing solutions engineer in the United States to demonstrate observability solutions and guide technical evaluations. You will coordinate with sales, partners, product, and service teams to address customer needs and drive successful engagements.
Responsibilities include delivering tailored demos, leading PoCs, guiding discovery and proposals, and coaching channel partners while communicating customer feedback to product management.
Qualifications
- Bachelor's degree in CS or equivalent
- At least 3 years in observability
- Experience in solutions engineering or customer-facing roles
Responsibilities
- Deliver tailored product demonstrations at meetings, trade shows, and events.
- Identify new opportunities with sales reps and expand accounts.
- Lead technical parts of PoCs, including remote/onsite cloud discussions.
- Advise customers through discovery and proposal stages; present to executives.
- Serve as technical coach for channel partners and relay feedback to product management.
- Coordinate with cross-functional teams and manage multiple evaluations.
Skills
Education
Tools
Job description
Dynatrace seeks a customer-facing solutions engineer in the United States to demonstrate observability solutions and guide technical evaluations. You will coordinate with sales, partners, product, and service teams to address customer needs and drive successful engagements.
Responsibilities include delivering tailored demos, leading PoCs, guiding discovery and proposals, and coaching channel partners while communicating customer feedback to product management.
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