Observability Solutions Engineer: Lead POC & Value

Dynatrace; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Dynatrace is seeking a Solutions Engineer to help sales teams and customers assess observability technology, from discovery through proof of concept and proposal. You will explain solutions to both technical teams and executives and collaborate with internal specialists and partners.

You will lead technical evaluations, present value to executives, and guide customers through discovery, evaluation, and design, while sharing feedback with product teams.

Qualifications

• Three or more years in observability or APM, customer-facing tech work is relevant.
• Bachelor's degree in computer science or equivalent experience.
• Strong presentation and communication skills, linking tech to business value.
• Ability to troubleshoot, manage multiple evaluations, and collaborate across teams.
• Willingness to travel up to 30%.

Responsibilities

• Partner with sales reps to identify opportunities and grow engagements.
• Lead technical evaluations, planning PoCs, cloud architecture discussions, troubleshooting, and remote or onsite demos.
• Present solution value to executives and technical stakeholders at events.
• Respond to RFPs and guide customers through discovery, evaluation, and design.
• Share customer feedback with product teams and act as a technical resource for partners.

Skills

Observability

Application Performance Monitoring

Customer-facing

Presentation skills

Troubleshooting

Education

Bachelor's in Computer Science

Tools

Kubernetes

OpenShift

Terraform

Ansible

Public cloud platforms (AWS/Azure/GCP)

Job description

Dynatrace is seeking a Solutions Engineer to help sales teams and customers assess observability technology, from discovery through proof of concept and proposal. You will explain solutions to both technical teams and executives and collaborate with internal specialists and partners.

You will lead technical evaluations, present value to executives, and guide customers through discovery, evaluation, and design, while sharing feedback with product teams.