AI-Driven Sales Operations Leader

Amazon Web Services (AWS); Dallas (TX); On-site; USD 134,000 - 181,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sales Operations Lead to drive data-driven decision making and operational excellence for the ASP organization focused on Data and AI.

This role partners with AI GTM leadership to translate data into actionable insights, shape sales initiatives, and lead territory/quota planning, forecasting, and process optimization. The role emphasizes AI/ML-enabled sales tools, stakeholder collaboration, and strategic reviews to accelerate revenue growth and customer

Qualifications

• 7+ years of sales operations or equivalent experience.
• Experience defining, refining and implementing sales processes, procedures and policies.
• Experience conducting sophisticated analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Experience presenting to senior leadership.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI–human collaboration in the sales process, and manages and optimises AI sales intelligence tools and automated customer/partner interaction systems
• Maintains sales tools data quality to ensure accurate reporting and forecasting.
• Implements sales workflows and automation to streamline process and improve seller efficiency.
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilisation and productivity.
• Leads cross‑functional projects to improve sales efficiency and processes.
• Drives escalations, gap‑to‑green, and/or other issues to resolution.

Skills

Sales operations

Data analysis

Strategic thinking

Executive communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Amazon Web Services, Inc. is seeking a Sales Operations Lead to drive data-driven decision making and operational excellence for the ASP organization focused on Data and AI.

This role partners with AI GTM leadership to translate data into actionable insights, shape sales initiatives, and lead territory/quota planning, forecasting, and process optimization. The role emphasizes AI/ML-enabled sales tools, stakeholder collaboration, and strategic reviews to accelerate revenue growth and customer