Strategic Sales Operations Lead — AI-Driven Growth

Amazon Web Services (AWS); Seattle (WA); On-site; USD 88,000 - 154,000; Full time

Job summary

Amazon Web Services, Inc. in Seattle seeks a Specialist Strategy & Sales Operations Lead to drive data-driven decision-making and operational excellence for the ASP organization.

You will translate complex data into actionable insights, shape the strategic direction of sales initiatives, and manage processes, systems, and metrics to boost revenue growth. The role requires strong business acumen, cross-functional collaboration, and the ability to lead territories, quotas, goal setting,

Qualifications

• Bachelor's degree in a business, finance, economics, CS, engineering or related field.
• 5+ years of Microsoft Excel experience.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• 5+ years of Sales Operations or equivalent experience.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations for accurate financial reporting.
• Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interactions.
• Maintains sales tools data quality to ensure accurate reporting and forecasting.
• Implements sales workflows and automation to streamline process and improve seller efficiency.
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and forecast accuracy to identify risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross-functional projects to improve sales efficiency and processes.
• Drives escalations, gap-to-green, and other issues to resolution.

Education

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Tools

Excel

Tableau

QlikView

Amazon QuickSight

Salesforce

Job description

Amazon Web Services, Inc. in Seattle seeks a Specialist Strategy & Sales Operations Lead to drive data-driven decision-making and operational excellence for the ASP organization.

You will translate complex data into actionable insights, shape the strategic direction of sales initiatives, and manage processes, systems, and metrics to boost revenue growth. The role requires strong business acumen, cross-functional collaboration, and the ability to lead territories, quotas, goal setting,