Strategic Sales Operations Lead — AI-Driven Growth

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 97,000 - 170,000; Full time

Job summary

Amazon Web Services, Inc. in San Francisco seeks a Specialist Strategy & Sales Operations Lead to drive data-driven decisions and operational excellence for the ASP organization. You translate complex data into actionable insights and help shape sales strategy.

You will standardize processes, manage AI-enabled tools, and deliver business reviews to boost revenue and customer acquisition while ensuring data quality and stakeholder alignment.

Qualifications

• 5+ years of Sales Operations or equivalent experience.
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• 5+ years of Microsoft Excel experience.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. This may include determining sales territories and quotas for sales teams.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
• Maintains sales tools data quality to ensure accurate reporting and forecasting
• Implements sales workflows and automation to streamline process and improve seller efficiency
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross-functional projects to improve sales efficiency and processes.
• Drives escalations, gap-to-green, and/or other issues to resolution.

Skills

Analytical mindset

Education

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Tools

Salesforce

Tableau

Qlikview

QuickSight

Excel

Job description

Amazon Web Services, Inc. in San Francisco seeks a Specialist Strategy & Sales Operations Lead to drive data-driven decisions and operational excellence for the ASP organization. You translate complex data into actionable insights and help shape sales strategy.

You will standardize processes, manage AI-enabled tools, and deliver business reviews to boost revenue and customer acquisition while ensuring data quality and stakeholder alignment.