Strategic Accounts Project Engineer – Power Systems

Eaton Corporation; Raleigh (NC); On-site; USD 86,000 - 126,000; Full time

Benefits offered by this job

Company vehicle

Medical and dental benefits

401(k) plan

Tuition reimbursement

Paid holidays

Vacation

Job summary

Eaton Corporation is seeking a Strategic Accounts Project Engineer to support customers and field service teams across the East Coast, including Raleigh, NC. The role focuses on proactive project support, issue resolution, and documentation management to drive successful outcomes.

The position involves independent daily work with a collaborative field team, reporting to the Strategic Accounts function. Salary ranges reflect market considerations for a national role.

Qualifications

• Associate degree or at least two years of Field Service experience.
• Minimum of two years of customer facing project coordination experience.
• Legally authorized to work in the United States without sponsorship.
• Must reside within the East Coast of the United States.

Responsibilities

• Develop and maintain relationships with internal and external customers for assigned projects.
• Initiate escalation calls with technical support to ensure timeline resolution.
• Leverage centralized resources to manage projects.
• Initiate work orders for projects in collaboration with the dispatch team to get orders assigned to technicians.
• Manage work orders to completion and collaborate with finance for invoicing.
• Act as the technical liaison between customers and field service engineers to efficiently carry out daily tasks.
• Provide daily updates to project managers on the status of the projects.
• Manage meetings with on site general contractors to ensure timeline milestones.

Skills

Customer facing

Project coordination

Work authorization

East Coast residency

Technical liaison

Contractor coordination

Education

Associate degree

Engineering/technical field degree

Tools

Adobe Acrobat

Bluebeam

SAP

Salesforce

Microsoft 365

UPS knowledge

Job description

Eaton Corporation is seeking a Strategic Accounts Project Engineer to support customers and field service teams across the East Coast, including Raleigh, NC. The role focuses on proactive project support, issue resolution, and documentation management to drive successful outcomes.

The position involves independent daily work with a collaborative field team, reporting to the Strategic Accounts function. Salary ranges reflect market considerations for a national role.