Senior Field Service Engineer - Electrical Power Systems

Eaton; Charlotte (NC); Vor Ort; USD 84.000 - 123.000; Vollzeit

Benefits dieser Stelle

Company vehicle

40-hour base pay guaranteed

Tuition assistance

Safety training

Career growth

Zusammenfassung

Eaton is seeking a Senior Field Service Representative in Charlotte, NC to support customers across the power system lifecycle. You will manage small projects, lead field service teams, generate service reports, and mentor technicians while using digital tools for remote work.

The role emphasizes safety, compliance, and customer collaboration, with a company car and a guaranteed 40-hour week. Strong engineering and field experience are preferred.

Qualifikationen

• High school diploma or higher with 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Willingness to operate within a 50-mile radius of Charlotte, NC, with no relocation offered

Aufgaben

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
• Manage small projects independently and lead FSR teams on larger projects
• Generate timely and accurate service reports on work, product performance, and warranties
• Provide recommendations for improved electrical systems
• Cultivate strong relationships with customers, team members, and partners
• Mentor less experienced technicians
• Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

Kenntnisse

Problem-solving

Communication

Team collaboration

Customer service

Time management

Ausbildung

Associate degree or higher

Bachelor’s degree in Engineering

Jobbeschreibung

Eaton is seeking a Senior Field Service Representative in Charlotte, NC to support customers across the power system lifecycle. You will manage small projects, lead field service teams, generate service reports, and mentor technicians while using digital tools for remote work.

The role emphasizes safety, compliance, and customer collaboration, with a company car and a guaranteed 40-hour week. Strong engineering and field experience are preferred.