Strategic Accounts Manager

Weber Knapp Co.; Jamestown (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Weber Knapp Co. is seeking an experienced Sales Account Manager in the United States, NY area. This role focuses on developing long-term client relationships, resolving inquiries, and driving customer satisfaction to grow the business.

The ideal candidate will manage an account portfolio, respond to requests in a timely manner, and collaborate with cross-functional teams to deliver solutions and quotes.

Qualifications

• Two years of sales and/or customer service experience preferred.
• Understanding of manufacturing processes preferred.
• Proven customer support experience.
• Excellent communication and presentation skills.

Responsibilities

• Manages a portfolio of accounts to achieve long-term success.
• Develops positive relationships with clients and serves as main contact.
• Generates new business from existing networks and prospects.
• Handles customer inquiries and resolves issues promptly.
• Prepares quotes and processes orders in CRM/ERP systems.
• Collaborates with multiple departments to meet customer needs.

Skills

Customer support

Active listening

CRM familiarity

Communication skills

Multitasking

Team player

Education

High school diploma

College degree preferred

Tools

CRM software

Microsoft Office

Job description

Weber Knapp Co. is seeking an experienced Sales Account Manager in the United States, NY area. This role focuses on developing long-term client relationships, resolving inquiries, and driving customer satisfaction to grow the business.

The ideal candidate will manage an account portfolio, respond to requests in a timely manner, and collaborate with cross-functional teams to deliver solutions and quotes.