Field-Based Strategic Key Account Manager

RS; Danvers (MA); On-site; USD 90,000 - 140,000; Full time

Job summary

RS Group in New England is seeking a strategic Key Account Manager to oversee the company’s most important client accounts. You will build trusted relationships, coordinate cross-functional teams, and help clients succeed.

This field-based role requires 4–5 years in sales or key account management, with strong communication, data analysis, and negotiation skills to drive growth and renewals.

Qualifications

• Bachelor’s degree in marketing, business, sales or related field.
• 4–5 years of work experience in sales, management, key account management, or related field.
• Excellent verbal and written communication skills.
• Experience with CRM software and Microsoft Office, with emphasis on Excel.
• Able to analyze data and translate results into solutions.
• Strong negotiation skills with ability to follow through on contracts.
• Proven track record of delivering client solutions and meeting sales goals.

Responsibilities

• Developing solid, trusting relationships between major key clients and RS Group.
• Resolving key client issues and complaints.
• Developing a complete understanding of key account needs.
• Anticipating key account changes and improvements.
• Managing communications between key clients and internal teams.
• Assist and coordinate account team assigned to each client.
• Strategic planning to improve client results.
• Negotiate contracts and establish timelines with National Accounts Directors.
• Collaborate with sales team to maximize profit via up-selling or cross-selling.
• Present reports on account progress, goals, and initiatives to stakeholders and teams.
• Meet all client needs and deliverables within timelines.
• Analyze client data to support CRM and relationship management.
• Expand relationships and bring in new clients.

Skills

Verbal communication

Written communication

Data analysis

Negotiation

Sales goals achievement

Customer relationship management

Education

Bachelor’s degree in marketing or related field

Tools

CRM software

Microsoft Office / Excel

Job description

RS Group in New England is seeking a strategic Key Account Manager to oversee the company’s most important client accounts. You will build trusted relationships, coordinate cross-functional teams, and help clients succeed.

This field-based role requires 4–5 years in sales or key account management, with strong communication, data analysis, and negotiation skills to drive growth and renewals.