Strategic Accounts Leader — National Growth

Showdown; Brooklyn Center (MN); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Tuition assistance

Job summary

Showdown Displays is hiring a Strategic Account Manager to oversee national strategic accounts with over $5M in revenue. You will drive account strategy, manage relationships, and collaborate with Territory Sales Managers on national campaigns.

Proficiency in Salesforce and strong communication are essential. The role requires a Bachelor’s degree in business and 5+ years in strategic accounts, with a track record of growing major accounts.

Qualifications

• Bachelor’s degree in business or equivalent.
• 5+ years of experience with three of which are involved with strategic customer accounts
• Excellent customer relationship management
• Demonstrated business acumen
• Ability to recognize customer needs and emerging trends
• Excellent verbal and written communication skills
• Prior experience utilizing Salesforce highly preferred
• Strong Microsoft Word, Excel and Power Point skills

Responsibilities

• Determine strategy to manage strategic accounts and sets objectives to achieve results
• Interact and communicate with strategic clients on a regular basis to determine changing needs
• Conduct market analysis and research the factors impacting the strategic account buying decisions
• Actively solicit opportunities to provide education of the market opportunity for Signs & Displays and the value proposition of Showdown Displays
• Attend National and Regional shows as a brand ambassador representative of our company and brands
• Determine the pricing structure for strategic accounts
• Manage conflict and negotiate sales discussions
• Collaborate with Territory Sales Managers to ensure national campaigns, promotions, and initiatives are socialized at the office level
• Follow-up on missing or delayed shipments and works with internal employees to correct errors
• Work with Accounting as necessary to resolve billing and/or invoicing issues
• Report account problems to VP of Sales - National Accounts
• Research and respond to order status inquiries, inventory and lead time inquiries and expedite requests, sample requests and pricing/quote requests
• Interact with strategic accounts by phone, email and in-person
• Accurately and timely input necessary information; leads, contacts, accounts, calls, quotes, emails, contact lists, etc. into Salesforce CRM
• Ensure collateral requests, sales kits and promotional material are accurately and timely delivered to strategic accounts
• Generate and create reports ad hoc and on a regular basis
• Thoroughly understand the customer selling process
• Implement annual budget for strategic accounts including targeted growth at existing accounts as well as prospective key accounts
• Set and accomplish quarterly ROCKS per the TRACTION model
• Contribute to the successful completion of Department and Corporate quarterly ROCKS, where applicable
• May also be assigned individual House Accounts
• All other duties as assigned by supervisor

Skills

Strategic account management

Customer relationship management

Communication skills

CRM experience

Education

Bachelor’s degree in business or equivalent

Tools

Salesforce CRM

Microsoft Word

PowerPoint

Excel

Job description

Showdown Displays is hiring a Strategic Account Manager to oversee national strategic accounts with over $5M in revenue. You will drive account strategy, manage relationships, and collaborate with Territory Sales Managers on national campaigns.

Proficiency in Salesforce and strong communication are essential. The role requires a Bachelor’s degree in business and 5+ years in strategic accounts, with a track record of growing major accounts.