Strategic Accounts Lead – Growth & Partnerships

The Spencer Group, Inc.

Overland Park (KS)

In loco

USD 70.000 - 100.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

The Spencer Group, Inc. is seeking a Senior Account Manager in the United States to lead strategic client relationships and drive growth while partnering with Account Managers to deliver exceptional experiences.

You will understand each client’s business, industry, and competitive landscape to anticipate needs and proactively recommend solutions that drive client and agency success. Success is measured by client relationship strength, account growth, and agency profitability, with a focus on

Mansioni

Serve as strategic lead for assigned client relationships, including key accounts.
Build trusted partnerships by understanding each client's business and industry.
Identify growth opportunities through proactive strategic recommendations.
Ask thoughtful questions that uncover better client solutions.
Anticipate client and project risks and resolve issues before they escape.
Read between the lines to uncover client needs, risks, and opportunities.
Coach and develop Account Managers in strategy, communication, and leadership.
Partner with Account Managers on account planning, priorities, and schedules.
Participate in kickoffs, presentations, milestone reviews, and post-mortems.
Review milestone creative for strategic alignment and quality.
Monitor account health, profitability, client satisfaction, and growth.
Review and approve client billing to support account profitability.
Lead by example, rolling up your sleeves whenever the team needs support.