Field-Based Customer Success Pro

Senergy Petroleum; Fort Worth (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Senergy Petroleum in Fort Worth, TX seeks an experienced Account Manager to nurture existing customer relationships, ensure satisfaction, and drive retention and growth. You will be the primary contact for service, product, and account needs, coordinating with internal teams to deliver exceptional solutions.

The role emphasizes on-site client visits, renewal support, and collaboration with sales and product teams to tailor offerings.

Qualifications

• Bachelor's degree in Business Administration, Sales & Marketing, or related field.
• 2–4 years of experience in sales, sales support, or customer service in a fast-paced environment.
• Proven experience in process improvement and implementation of new procedures.
• CRM experience is a plus.

Responsibilities

• Serve as the primary contact for an assigned portfolio of existing customers.
• Proactively manage customer relationships to ensure satisfaction, loyalty, and long-term retention.
• Conduct regular on-site visits and account reviews to assess needs and address issues.
• Coordinate with internal teams (operations, logistics, billing, technical support) to ensure timely delivery of products/services.
• Identify opportunities to expand within existing accounts and support renewal efforts.

Skills

Account management

Customer relationships

CRM systems

Communication

Reporting

Excel

Cross-functional

Sales support

Education

Bachelor's degree

Tools

CRM software

Job description

Senergy Petroleum in Fort Worth, TX seeks an experienced Account Manager to nurture existing customer relationships, ensure satisfaction, and drive retention and growth. You will be the primary contact for service, product, and account needs, coordinating with internal teams to deliver exceptional solutions.

The role emphasizes on-site client visits, renewal support, and collaboration with sales and product teams to tailor offerings.