Strategic Account & Onboarding Manager

Myriad360; Oregon; Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Company 401k contributions

Health insurance

BYOD reimbursement

Parental leave

Performance reviews

Job summary

Myriad360 is seeking an organized, customer-centric Account Manager in the United States to support sales operations, onboard clients, manage accounts, and coordinate accurate, on-time order fulfillment. You will work with Account Executives, clients, and internal teams to deliver exceptional service and drive operational excellence.

This role requires strong communication, adaptability, and relationship-building skills, with a preference for candidates in PST time zone (CA, OR, WA).

Qualifications

• Seasoned account manager with client-focused approach.
• Experience supporting sales operations and onboarding.
• Based in the United States, PST time zone preferred.

Responsibilities

• Serve as trusted advisor to accounts and sponsors
• Support new client onboarding and growth initiatives with Sales
• Generate timely, accurate quotes and ensure order placement
• Oversee account management including contract negotiations
• Coordinate with teams to forecast stocking needs and delivery schedules
• Advocate for client experience and timely resolutions
• Ensure on-time and accurate delivery of orders
• Escalate risks and assist remediation
• Complete security awareness training and comply with policies
• Identify and escalate security risks to executives

Skills

Account management

Onboarding

Quotes

Order processing

Cross-functional collaboration

Job description

Myriad360 is seeking an organized, customer-centric Account Manager in the United States to support sales operations, onboard clients, manage accounts, and coordinate accurate, on-time order fulfillment. You will work with Account Executives, clients, and internal teams to deliver exceptional service and drive operational excellence.

This role requires strong communication, adaptability, and relationship-building skills, with a preference for candidates in PST time zone (CA, OR, WA).