Client Success & Account Manager: Onboarding & Growth

Myriad360; Los Angeles (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Incentive pay

401k contributions

Health insurance

BYOD reimbursement

Transparent culture

Diverse coworkers

Job summary

Myriad360 is seeking a highly organized Account Manager based in the United States to partner with Account Executives, clients, and partners, delivering accurate, timely service and driving operational excellence. You will cultivate long-term client relationships while balancing support and leadership tasks in a dynamic environment.

The role emphasizes reliability, proactive communication, and the ability to navigate multiple teams to ensure successful order placement, forecasting, and optimal

Responsibilities

• Serve as a trusted advisor to key accounts and executive sponsors
• Support onboarding and growth initiatives in collaboration with Sales
• Generate timely, accurate quotes and ensure smooth order placement and processing
• Oversee customer account management including contract and agreement negotiations
• Coordinate with internal/external teams to forecast stock and delivery schedules
• Act as a client advocate to improve customer experience
• Collaborate cross-functionally to ensure on-time delivery of all orders
• Escalate risks appropriately and support remediation efforts
• Complete ongoing security awareness training and uphold company policies

Job description

Myriad360 is seeking a highly organized Account Manager based in the United States to partner with Account Executives, clients, and partners, delivering accurate, timely service and driving operational excellence. You will cultivate long-term client relationships while balancing support and leadership tasks in a dynamic environment.

The role emphasizes reliability, proactive communication, and the ability to navigate multiple teams to ensure successful order placement, forecasting, and optimal