Customer-Centric Account Manager — Onboarding & Growth

Myriad360; Los Angeles (CA); Presencial; USD 65 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Unlimited PTO

Company-funded health insurance

401k contributions

Resumo da oferta

Myriad360 is seeking a seasoned, customer-centric Account Manager in the United States to support sales operations, onboard clients, manage accounts, prepare quotes, and coordinate accurate, on-time order fulfillment. The role emphasizes strong organization, communication, adaptability, and relationship-building with a preference for PST time zone candidates.

You will partner with Account Executives, clients, and internal teams to deliver exceptional service, build long-term relationships, and

Qualificações

• Customer-centric Account Manager responsible for supporting sales operations, onboarding clients, managing accounts, preparing quotes, and coordinating order fulfillment.

Responsabilidades

• Serve as a trusted advisor to key accounts and executive sponsors.
• Support new client onboarding and growth initiatives with Sales.
• Generate timely, accurate quotes and ensure smooth order placement and processing.
• Oversee customer account management including contract and agreement negotiations.
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules.
• Act as a client advocate to improve customer experience.
• Collaborate cross-functionally to ensure on-time and accurate delivery of all orders.
• Escalate risks appropriately and support remediation efforts.
• Complete ongoing security awareness training and comply with company policies.
• Identify and elevate security risks to the Executive Leadership Team and contribute to remediation efforts.

Conhecimentos

Account management

Customer onboarding

Quotes generation

Coordination

Relationship-building

Organizational skills

Communication

Adaptability

Ferramentas

CRM systems

Salesforce

Descrição da oferta de emprego

Myriad360 is seeking a seasoned, customer-centric Account Manager in the United States to support sales operations, onboard clients, manage accounts, prepare quotes, and coordinate accurate, on-time order fulfillment. The role emphasizes strong organization, communication, adaptability, and relationship-building with a preference for PST time zone candidates.

You will partner with Account Executives, clients, and internal teams to deliver exceptional service, build long-term relationships, and