Strategic Account Manager - Client Success & Operations

Myriad360; United States; Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Incentive compensation plans

Company-funded 401k contributions

Health insurance

BYOD reimbursement

Parental Leave

Transparent feedback culture

Job summary

Myriad360 is seeking an organized, customer-focused Account Manager in the United States to support sales operations, onboard clients, manage accounts, and coordinate accurate, on-time order fulfillment.

You will partner with Account Executives, clients and internal teams to build long-term relationships, deliver timely service, and drive operational excellence while adapting to both support and leadership tasks.

Qualifications

• Seasoned customer-centric Account Manager with strong organizational skills.
• Experience supporting sales operations, onboarding clients, quotes and order fulfillment.
• Based in the United States, with preference for PST time zone.

Responsibilities

• Serve as trusted advisor to key accounts and executive sponsors.
• Support new client onboarding and growth initiatives with Sales.
• Generate timely, accurate quotes and ensure smooth order placement.
• Oversee account management including contract negotiations.
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules.
• Escalate risks appropriately and support remediation efforts.

Skills

Account management

Client onboarding

Sales support

Quotes & proposals

Order fulfillment

Relationship building

Communication

Tools

CRM (Salesforce)

Excel

Job description

Myriad360 is seeking an organized, customer-focused Account Manager in the United States to support sales operations, onboard clients, manage accounts, and coordinate accurate, on-time order fulfillment.

You will partner with Account Executives, clients and internal teams to build long-term relationships, deliver timely service, and drive operational excellence while adapting to both support and leadership tasks.