Strategic Account Manager – Snow & Landscape Solutions

Greg's Lawn and Landscaping; Cedar Rapids (IA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k retirement plan

Paid vacation

Job summary

Greg’s Services LLC is seeking an experienced Account Manager to oversee customer accounts in our landscaping and snow removal services. You will transition accounts from the General Manager, manage renewals, and drive growth through upsell opportunities while ensuring high-quality service delivery.

You will collaborate with operations to schedule crews, monitor progress, and maintain strong customer relationships. A valid driver's license and ability to lift up to 50 pounds are required.

Qualifications

• High school diploma or GED required; advanced degree preferred.
• Strong knowledge of landscaping services including design, maintenance, irrigation, and horticulture.
• Proven track record in managing customer accounts and delivering projects.

Responsibilities

• Transition and onboard new customers with General Manager.
• Serve as primary contact for assigned accounts and renewals.
• Manage snow and landscape/lawn services through CRM and renewal processes.
• Identify opportunities to expand services and complete enhancement projects.
• Prepare and present enhancement proposals to meet quarterly sales goals.
• Record proposals in Salesforce and maintain active pipeline.
• Provide weekly CRM pipeline reporting and progress updates.

Skills

Account management

Customer relations

Project management

Budgeting

Communication

Time management

Team collaboration

Driving license

Problem solving

Education

High school diploma or GED

Advanced degree preferred

Tools

Salesforce

Netsuite

Aspire

Microsoft Office

Job description

Greg’s Services LLC is seeking an experienced Account Manager to oversee customer accounts in our landscaping and snow removal services. You will transition accounts from the General Manager, manage renewals, and drive growth through upsell opportunities while ensuring high-quality service delivery.

You will collaborate with operations to schedule crews, monitor progress, and maintain strong customer relationships. A valid driver's license and ability to lift up to 50 pounds are required.