Strategic Account Manager, SaaS & Renewal Growth

iCIMS Middleware Test Company; Washington (District of Columbia); On-site; USD 85,000 - 120,000; Full time

Job summary

iCIMS, a fast-growing SaaS company, seeks an Account Services Manager in Washington, DC to ensure client needs are met and renewals achieved.

You will leverage ASP systems knowledge, manage multiple accounts, and collaborate with marketing to build references and testimonials while presenting solutions to clients.

Strong communication, relationship building, and a bachelor degree are required; HR systems and software project management experience are a plus.

Qualifications

• Bachelor degree with strong academic track record.
• Strong knowledge of ASP systems and iRecruiter usage to communicate best methods to customers.
• Experience with HR systems or software project management is a plus.

Responsibilities

• Participate in sales presentations via conference calls, onsite meetings and client surveys.
• Collaborate with Marketing to develop client references, case studies and testimonials.
• Proactively contact assigned clients and pursue a 100% renewal rate.

Skills

ASP systems knowledge

Interpersonal skills

Verbal & written communication

Presentation skills

Client relations

Account management

Sales participation

Education

Bachelor degree

Tools

Microsoft Windows OS

Internet Explorer

Job description

iCIMS, a fast-growing SaaS company, seeks an Account Services Manager in Washington, DC to ensure client needs are met and renewals achieved.

You will leverage ASP systems knowledge, manage multiple accounts, and collaborate with marketing to build references and testimonials while presenting solutions to clients.

Strong communication, relationship building, and a bachelor degree are required; HR systems and software project management experience are a plus.