SLED Accounts Manager: IT & Security Growth

Kaseya Limited

Miami (FL)

On-site

USD 65,000 - 90,000

Full time

11 days ago

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Job summary

Kaseya Limited is seeking a driven Account Manager to join our Commercial Business team in North America. You will manage a portfolio of commercial accounts, drive growth, build trusted stakeholder relationships, and coordinate with cross-functional teams to deliver value across Kaseya's platform.

The role emphasizes strategic account planning, regular business reviews, and proactive engagement to maximize retention and revenue.

Qualifications

2–5+ years of experience in account management or relationship-focused sales roles.
Proven ability to build strong customer relationships and drive commercial outcomes.
Strong communication, organizational and problem-solving skills.
Motivated, resilient and coachable mindset with a passion for growth.

Responsibilities

Own a portfolio of commercial accounts and identify opportunities to expand relationships.
Build trusted relationships with stakeholders and align solutions to business needs.
Develop and execute strategic account plans with regular outreach and business reviews.
Identify upsell, cross-sell and expansion opportunities while achieving revenue objectives.
Monitor adoption and engagement, maximize customer success and long-term value.
Collaborate with Customer Success, Sales Engineering, Marketing, and cross-functional teams to deliver an exceptional experience.
Maintain an accurate sales pipeline, forecasts, and account activity using Salesforce.