Strategic Account Manager - Retention & Growth (Hybrid)

WM; Tempe (AZ); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Stock purchase plan

401(k) match

Paid vacation

Holidays

Personal days

Job summary

WM is seeking an Account Manager in Tempe, AZ to generate revenue growth through consultative selling and retention of existing customers. You will manage business relationships to hit sales budgets, develop retention strategies, and secure contract commitments from non-contracted clients.

The role requires frequent customer site visits, with remaining time working from home. The position emphasizes protecting revenue by handling cancellations, educating customers on contract details, and

Qualifications

• Bachelor's Degree or equivalent and 4 years in direct B2B sales
• 7 years progressive direct B2B sales, cold calling, and phone-based prospecting

Responsibilities

• Manage business-to-business sales relationships to achieve budgeted sales goals
• Develop detailed proposals encompassing multiple WM services
• Research the waste and environmental services market
• Attend conferences/symposiums for networking and market intel
• Handle prospecting and closing to drive new revenue
• Reduce churn by addressing cancellations and educating customers
• Match WM services to customer needs and communicate pricing strategies
• Utilize WM sales productivity tools for proposals, pricing, and databases
• Ensure compliance with local, state, and federal regulations

Skills

B2B sales

Cold calling

Negotiation

Account management

Education

Bachelor's degree in Sales/Marketing

Job description

WM is seeking an Account Manager in Tempe, AZ to generate revenue growth through consultative selling and retention of existing customers. You will manage business relationships to hit sales budgets, develop retention strategies, and secure contract commitments from non-contracted clients.

The role requires frequent customer site visits, with remaining time working from home. The position emphasizes protecting revenue by handling cancellations, educating customers on contract details, and