Senior Account Manager - Growth & Retention (Waste & Env)

WM (Waste Management); Tempe (AZ); Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Match

Paid Time Off

Stock Purchase Plan

Job summary

WM (Waste Management) in Tempe, AZ seeks an Account Manager to drive revenue growth by retaining and expanding current customer relationships. You will manage cancellations, educate customers on contract details, and secure commitments during face-to-face interactions.

This role requires extensive customer site visits with some work-from-home days. You will develop proposals, network at industry events, and ensure strategies align with local, state, and federal regulations.

Qualifications

• Bachelor's degree or equivalent with 4 years B2B sales
• 7 years progressive direct B2B sales, cold calling, and phone prospecting

Responsibilities

• Manage business-to-business sales relationships
• Develop detailed proposals encompassing multiple services
• Research aspects of the waste and environmental services business
• Attend conferences/symposiums to network and stay current with industry information
• Assignment management
• Building trusting relationships
• Providing high-impact communication
• Identify pertinent Local, County, State, and/or Federal government regulations
• Prospect and close to achieve budgeted sales goals by developing sound selling strategies
• Manage prospects by developing sound marketing plans and maintaining key information in the prospect database
• Reduce lost major accounts by diffusing cancellation requests
• Increase revenue and profitability by retention calls to improve service/profitability
• Match WM services with customer needs and communicate pricing/service strategies
• Use WM sales productivity tools
• Propose customer solutions compliant with regulations

Skills

B2B sales

Negotiation

Account management

Customer retention

Prospecting

Presentation

Education

Bachelor's Degree in Sales/Marketing

High School Diploma + 4 years B2B sales

Job description

WM (Waste Management) in Tempe, AZ seeks an Account Manager to drive revenue growth by retaining and expanding current customer relationships. You will manage cancellations, educate customers on contract details, and secure commitments during face-to-face interactions.

This role requires extensive customer site visits with some work-from-home days. You will develop proposals, network at industry events, and ensure strategies align with local, state, and federal regulations.