Strategic Account Manager - Research Intelligence

Elsevier; Massachusetts; Hybrid; USD 80,000 - 148,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Wellbeing program

Disability & Life Insurance

Family benefits & leave

Commuter stipend

PTO + volunteer days

Job summary

Elsevier in the United States is seeking an Account Manager for the Northeast region to drive new sales and renew existing contracts. You will identify prospects, pursue upsell opportunities, and collaborate with Customer Success, Product Management, and Marketing to maximize renewal rates.

The role focuses on expanding the Research Intelligence business across MA, CT, RI, VT, NH, and ME, requiring 3–5 years of complex solution sales experience and a strong ability to engage senior stakeholders.

Qualifications

• 3–5 years direct sales experience in a consultative, complex solution-sales role.
• Proven ability to operate at strategic, tactical and operational levels.
• Track record of selling technology and solutions and growing business with customers.
• Strong communication skills with senior-level executives.
• Experience in enterprise software within an international matrixed organization.
• Knowledge of research administration and collaboration networks is a plus.

Responsibilities

• Meet bookings targets for the Research Intelligence solutions portfolio.
• Apply a consultative approach to client needs and translate them into propositions aligned with sales strategy.
• Formulate and execute account strategies across all levels of accounts.
• Maintain accurate Salesforce records and review forecasts using Clari and other tools.
• Provide market feedback to support product development and GTM planning.
• Participate in trade shows and conferences with defined outcomes.
• Synthesize information from various sources to inform decisions.
• Nurture relationships with key decision-makers to support Elsevier's objectives.

Skills

Consultative sales

Strategic account planning

Enterprise software sales

Relationship building

Salesforce / Clari

Presentations

Tools

Salesforce

Clari

Job description

Elsevier in the United States is seeking an Account Manager for the Northeast region to drive new sales and renew existing contracts. You will identify prospects, pursue upsell opportunities, and collaborate with Customer Success, Product Management, and Marketing to maximize renewal rates.

The role focuses on expanding the Research Intelligence business across MA, CT, RI, VT, NH, and ME, requiring 3–5 years of complex solution sales experience and a strong ability to engage senior stakeholders.