Strategic Account Manager – New Business & Growth

TransPerfect Translations International; Chicago (IL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

TransPerfect Translations International is seeking an Account Manager in Chicago to develop new business relationships and act as the first level of support for existing clients.

Responsibilities include researching prospective clients, maintaining accurate data, generating mailings, cold calling, negotiating rates, and coordinating with production to ensure high-quality delivery and customer satisfaction. Bachelor’s degree and strong English skills are required.

Qualifications

• Bachelor’s degree required.
• Excellent English communication skills (written and verbal).
• Proven sales lifecycle experience from lead generation to closing.
• Proven track record in achieving sales targets.
• Excellent problem-solving and analytical abilities.
• Strong interpersonal and time management skills.

Responsibilities

• Research prospective clients through various strategies (internet research, trade show lists, referrals, directories).
• Create accurate spreadsheets of prospective client data (names, titles, phone numbers, addresses).
• Generate daily mailings to prospective clients using updated data.
• Cold call prospective clients.
• Improve current new business development strategy through creative problem solving.
• Negotiate rates and deadlines with clients.
• Educate clients about the translation process, rates, turnaround times, and competitors’ information.
• Coordinate with production to ensure jobs are handled accurately and with attention to detail.
• Follow up with clients to ensure satisfaction with delivery, quality, and service.
• Research industries TransPerfect markets to stay informed about leaders and events.
• Perform other special projects or duties as required.

Skills

English communication

Sales lifecycle

Sales targets

Problem solving

Interpersonal skills

Time management

Education

Bachelor's degree

Job description

TransPerfect Translations International is seeking an Account Manager in Chicago to develop new business relationships and act as the first level of support for existing clients.

Responsibilities include researching prospective clients, maintaining accurate data, generating mailings, cold calling, negotiating rates, and coordinating with production to ensure high-quality delivery and customer satisfaction. Bachelor’s degree and strong English skills are required.