Strategic Account Manager – Manufacturing & Engineering

SUPERB Industries, Inc.; Sugarcreek Township (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

SUPERB INDUSTRIES, Inc. is seeking an Account Manager to manage and grow key customer accounts in a full-time, on-site role based in Sugarcreek, OH.

You will coordinate with engineering, production, and quality teams to translate customer needs into actionable plans. You will prepare quotes, track project status, monitor performance, and pursue opportunities for additional services while maintaining accurate CRM records and forecasting demand.

Qualifications

• CRM and account management experience with key accounts.
• Sales, negotiation, and business development capabilities.
• Project coordination to manage timelines and deliverables.
• Strong communication and interpersonal skills.
• Basic technical understanding of manufacturing processes.
• Proficiency with CRM and office productivity tools.
• On-site work in Sugarcreek, OH with attention to quality.
• Bachelor’s degree in Business, Engineering, or related field.

Responsibilities

• Understand customer requirements and coordinate with engineering, production, and quality teams.
• Prepare quotes and track project status to ensure on-time delivery.
• Monitor account performance and identify opportunities for additional services.
• Support issue resolution and continuous improvement efforts.
• Maintain accurate CRM records and forecast demand.
• Participate in internal meetings to align customer needs with operations.

Skills

CRM skills

Account development

Sales & negotiation

Project coordination

Communication skills

Technical understanding

Office tools

Data & reporting

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

CRM software

Job description

SUPERB INDUSTRIES, Inc. is seeking an Account Manager to manage and grow key customer accounts in a full-time, on-site role based in Sugarcreek, OH.

You will coordinate with engineering, production, and quality teams to translate customer needs into actionable plans. You will prepare quotes, track project status, monitor performance, and pursue opportunities for additional services while maintaining accurate CRM records and forecasting demand.