Strategic Account Manager, Industrial Tech & Solutions

HRB; Richmond (VA); Presencial; USD 85.000 - 130.000; Jornada completa

Descripción de la vacante

InSource seeks an Account Manager to foster, grow, and retain revenue within a regional portfolio of manufacturing and industrial clients. You will manage high inbound inquiries, engage active and dormant clients, and build trusted relationships across software, hardware, and services.

You will coordinate customer success, business development, inside sales, and technical specialists to deliver exceptional client outcomes, requiring strong communication, disciplined sales processes, and a

Formación

• 5-7 years of technical sales experience, preferably within industrial automation, industrial software, or manufacturing technology.
• Bachelor's degree (4-year) required; degrees in business, engineering, or technology preferred.
• Strong client engagement skills: exceptional listening, curiosity, and communication.
• Proven ability to use CRM tools strategically for pipeline management, forecasting accuracy, and disciplined sales process execution.
• Technical proficiency with SCADA, Historian, Cloud offers, and related licensing models.
• Ability to architect and price core solutions; familiarity with MES, APM, or Digital Engineering is a plus.
• Understanding of manufacturing IT environments (PLC/DCS, industrial networks, HMIs, servers, and control hardware).
• Proficient and disciplined use of CRM tools throughout the sales cycle.
• Confident in recommending products, services, and configurations aligned to client needs.

Responsabilidades

• Manage a regional portfolio of manufacturing and industrial clients, driving revenue growth.
• Sell core software products (SCADA, Historian, Cloud), industrial hardware, and related services.
• Execute annual renewals for software maintenance and SaaS subscriptions.
• Qualify opportunities and determine whether to advance or hand off for advanced solutions.
• Deliver presentations and product demonstrations via Microsoft Teams and phone.
• Follow up on quotes and opportunities to advance the sales cycle.
• Lead weekly team huddles and guide annual account plans and territory strategy.

Conocimientos

Technical sales

CRM tools

Forecasting

Communication

Negotiation

Educación

Bachelor's degree

Herramientas

CRM software

Microsoft Teams

Descripción del empleo

InSource seeks an Account Manager to foster, grow, and retain revenue within a regional portfolio of manufacturing and industrial clients. You will manage high inbound inquiries, engage active and dormant clients, and build trusted relationships across software, hardware, and services.

You will coordinate customer success, business development, inside sales, and technical specialists to deliver exceptional client outcomes, requiring strong communication, disciplined sales processes, and a