Account Manager

SUPERB Industries, Inc.; Sugarcreek Township (OH); Vor Ort; USD 65.000 - 95.000; Vollzeit

Zusammenfassung

SUPERB INDUSTRIES, Inc. is seeking an Account Manager to manage and grow key customer accounts in a full-time, on-site role based in Sugarcreek, OH.

You will coordinate with engineering, production, and quality teams to translate customer needs into actionable plans. You will prepare quotes, track project status, monitor performance, and pursue opportunities for additional services while maintaining accurate CRM records and forecasting demand.

Qualifikationen

• CRM and account management experience with key accounts.
• Sales, negotiation, and business development capabilities.
• Project coordination to manage timelines and deliverables.
• Strong communication and interpersonal skills.
• Basic technical understanding of manufacturing processes.
• Proficiency with CRM and office productivity tools.
• On-site work in Sugarcreek, OH with attention to quality.
• Bachelor’s degree in Business, Engineering, or related field.

Aufgaben

• Understand customer requirements and coordinate with engineering, production, and quality teams.
• Prepare quotes and track project status to ensure on-time delivery.
• Monitor account performance and identify opportunities for additional services.
• Support issue resolution and continuous improvement efforts.
• Maintain accurate CRM records and forecast demand.
• Participate in internal meetings to align customer needs with operations.

Kenntnisse

CRM skills

Account development

Sales & negotiation

Project coordination

Communication skills

Technical understanding

Office tools

Data & reporting

Ausbildung

Bachelor’s degree in Business, Engineering, or related field

Tools

CRM software

Jobbeschreibung

Company Description

SUPERB INDUSTRIES is a trusted partner for contract manufacturing and engineering services, specializing in precision metal stamping, insert molding, and value-added assembly. With over 50 years of experience, the company serves medical, automotive, interconnect, and industrial markets with custom component solutions. SUPERB combines expertise in material selection, tooling, and design for manufacturing with advanced technologies to deliver high-quality, tight-tolerance components. From early design and rapid prototyping through full-scale production, the team provides comprehensive engineering support to ensure a smooth transition from concept to finished product. A collaborative, customer-focused approach helps reduce risk, accelerate timelines, and consistently deliver reliable results.

Role Description

The Account Manager is a full-time, on-site role based in sugarcreek, OH. This position is responsible for managing and growing customer accounts, serving as the primary point of contact for clients in key industries such as medical, automotive, and industrial manufacturing. Day-to-day activities include understanding customer requirements, coordinating with engineering, production, and quality teams, preparing quotes, and tracking project status to ensure on-time delivery and high customer satisfaction. The Account Manager will monitor account performance, identify opportunities for additional services or solutions, and support issue resolution and continuous improvement efforts. This role also involves maintaining accurate CRM records, forecasting demand, and participating in internal meetings to align customer needs with operational capabilities.

Qualifications

• Customer relationship management and account development skills, including experience serving as a primary contact for key accounts.
• Sales, negotiation, and business development abilities, with a focus on identifying opportunities and supporting pricing and quotation activities.
• Project coordination and organizational skills for managing timelines, tracking deliverables, and aligning internal teams with customer expectations.
• Strong communication, presentation, and interpersonal skills to collaborate effectively with customers and cross-functional teams.
• Basic technical understanding of manufacturing processes (e.g., metal stamping, molding, assembly) and ability to interpret customer specifications.
• Proficiency with CRM and office productivity tools (e.g., Excel, Word, PowerPoint) and comfort working with data and reports.
• Ability to work on-site in New Kensington, PA, with attention to detail, problem-solving skills, and a focus on quality and reliability.
• Bachelor's degree in Business, Engineering, or a related field, or equivalent relevant experience in account management within manufacturing