Logistics Operations Lead: Client Service & Growth

Crane Worldwide Logistics LLC; Itasca (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Quarterly Incentive

Paid Time Off

Medical Benefits

Dental Benefits

Vision Benefits

Tuition Reimbursement

Recognition Program

Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC in Itasca, IL is seeking an experienced operations leader to oversee site operations, ensuring service agreements meet client standards and profitability through proactive client communications and effective issue resolution.

You'll plan staffing, manage revenue and expenses to budget, and coach staff to peak performance while implementing KPI standards and the company playbooks; on-site work is required.

Qualifications

• High School diploma or GED required; Bachelor's degree preferred.
• Minimum seven years related experience.
• Minimum six years industry experience.
• Minimum five years supervisory experience.

Responsibilities

• Lead and manage site operations to meet client standards.
• Maximize profitability through superior client service and prompt communications.
• Plan and monitor daily staffing schedules to support operational demands.
• Manage revenue and expenses to budget constraints.
• Train, develop and motivate employees to peak performance.
• Manage the financial aspects of the department (purchasing, budget, reporting).
• Execute KPI standards per company playbook including The Morning Routine.
• Other duties as assigned

Skills

Communication skills

Computer literate

Staff planning

Education

High School Diploma or GED

Bachelor's degree

Tools

Microsoft Office

Industry software

Job description

Crane Worldwide Logistics LLC in Itasca, IL is seeking an experienced operations leader to oversee site operations, ensuring service agreements meet client standards and profitability through proactive client communications and effective issue resolution.

You'll plan staffing, manage revenue and expenses to budget, and coach staff to peak performance while implementing KPI standards and the company playbooks; on-site work is required.