Strategic Account Manager - Landscaping & Snow

Winter Services; Romulus (MI); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and dental insurance

Group term life & short-term disabled

401k with company match

Paid vacation and holidays

Descrizione del lavoro

Groundmasters Landscape Services LLC in Romulus, MI is seeking an experienced Account Manager to oversee snow removal and landscaping projects, transition customers from Business Development, and maintain long-term relationships.

You will coordinate with the General Manager and Production team, manage renewals in Salesforce, monitor budgets, schedule crews, ensure safety, and drive profitable service delivery while delivering outstanding customer service.

Competenze

• Experience in managing customer accounts and delivering projects.
• Strong communication, time management, and organizational abilities.
• Familiarity with landscaping software and office tools.
• Valid driver's license required; bilingual in Spanish a plus.

Mansioni

• Onboard new customers and transition them from Business Development.
• Primary contact for existing and new customer accounts.
• Manage renewals and CRM pipeline for snow and landscape services.
• Prepare enhancement proposals and manage projects from initiation to completion.
• Monitor budgets, scheduling, and quality of work.

Conoscenze

Customer account management

Project management

Communication skills

Formazione

High school diploma or GED

Advanced degree preferred

Strumenti

Salesforce

Aspire

Netsuite

Microsoft Office

Descrizione del lavoro

Groundmasters Landscape Services LLC in Romulus, MI is seeking an experienced Account Manager to oversee snow removal and landscaping projects, transition customers from Business Development, and maintain long-term relationships.

You will coordinate with the General Manager and Production team, manage renewals in Salesforce, monitor budgets, schedule crews, ensure safety, and drive profitable service delivery while delivering outstanding customer service.