Strategic Landscape & Snow Account Manager

winterservices1; Romulus (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical and dental insurance

Group Term Life & Short-Term Discount

401k retirement plan with company map

Paid vacation and holidays

Job summary

Groundmasters Landscape Services LLC in Romulus, MI is seeking an experienced Account Manager to oversee snow removal and landscaping projects, ensuring high-quality service and long-term client satisfaction. You will transition accounts from Business Development, manage renewals, coordinate crews, monitor budgets, and present enhancement proposals.

Join a team that values operational excellence, strong communication, and a proactive approach to driving revenue through excellent account

Qualifications

• Experience in landscaping and snow removal services.
• Proven track record of managing customer accounts and delivering projects.
• Excellent communication, time management, and organizational skills.
• Proficient in Salesforce or similar CRM.
• Proficient in Microsoft Office.

Responsibilities

• Transition and onboard new customers from Business Development to your area.
• Serve as the primary contact for assigned customer accounts.
• Manage renewals and CRM updates (Salesforce).
• Identify expansion opportunities and property enhancement projects.
• Coordinate and manage enhancement projects to meet timelines, budgets, and specs.
• Work with Production Manager to schedule crews and allocate resources.
• Monitor progress and profitability; approve invoices.
• Provide weekly CRM pipeline reports and status updates.
• Maintain strong customer relationships and drive retention.

Skills

Account management

Project management

Customer relations

CRM proficiency

Budgeting

Team coordination

Communication

Multitasking

Education

High school diploma or GED

Advanced degree preferred

Tools

Salesforce

Aspire

Netsuite

Microsoft Office

Job description

Groundmasters Landscape Services LLC in Romulus, MI is seeking an experienced Account Manager to oversee snow removal and landscaping projects, ensuring high-quality service and long-term client satisfaction. You will transition accounts from Business Development, manage renewals, coordinate crews, monitor budgets, and present enhancement proposals.

Join a team that values operational excellence, strong communication, and a proactive approach to driving revenue through excellent account