Growth-Focused Landscape & Snow Account Manager

GroundMasters Landscape Services, Inc.; Romulus (MI); Sur place; USD 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

Medical and dental insurance

Company-sponsored Group Term Life &amp

Short-Term Disability insurance

401k retirement plan with company

Paid vacation and holidays

Résumé du poste

Groundmasters Landscape Services LLC seeks an experienced Account Manager to oversee snow removal and landscape maintenance, managing customer relationships transitioned from Business Development.

You will coordinate enhancement projects, manage budgets, and work with operations to schedule crews, ensuring profitability and high service quality.

The role emphasizes long-term client retention, accurate forecasting, and clear communication with senior leadership.

Qualifications

• High school diploma or GED required; advanced degree preferred.
• Strong landscaping knowledge including design, maintenance, irrigation, and horticulture.
• Proven track record of managing customer accounts and delivering projects.
• Excellent communication, time management, and organizational skills.
• Superior interpersonal skills to build relationships with customers and teams.
• Proficient in project management and budgeting.
• Experience with landscaping software such as Aspire, Salesforce, Netsuite.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work with GM, Operations, and Senior Leadership.
• Bilingual in Spanish a plus.
• Valid Driver’s License.
• Ability to perform site visits, walk uneven terrain, lift up to 50 pounds.

Responsabilités

• Transition and onboard new customers from Business Development.
• Serve as primary contact for assigned customer accounts.
• Manage renewals in Salesforce CRM.
• Identify opportunities to expand services with landscape and snow removal customers.
• Identify property enhancement projects based on customer needs.
• Collaborate on enhancement job costing to meet productivity and margin goals.
• Prepare and present enhancement proposals to meet quarterly sales goals.
• Maintain active enhancement pipeline in CRM (Salesforce).
• Provide weekly CRM pipeline and progress reports.
• Prioritize enhancement projects for highest impact.
• Coordinate and manage approved landscape enhancement projects from initiation to completion.
• Schedule crews and allocate resources with Production Manager.
• Conduct regular site visits to monitor progress and quality.
• Monitor project budgets and track expenses for profitability.
• Approve invoices and ensure timely billing.
• Communicate account status and financial performance to senior management.
• Assist customers with year-round budget planning.

Connaissances

Customer relations

Project management

CRM Salesforce

Budgeting

Communication

Spanish

Driver's license

Landscaping knowledge

Multitasking

Formation

High school diploma or GED

Advanced degree preferred

Outils

Salesforce

Aspire

Netsuite

Microsoft Office

Description du poste

Groundmasters Landscape Services LLC seeks an experienced Account Manager to oversee snow removal and landscape maintenance, managing customer relationships transitioned from Business Development.

You will coordinate enhancement projects, manage budgets, and work with operations to schedule crews, ensuring profitability and high service quality.

The role emphasizes long-term client retention, accurate forecasting, and clear communication with senior leadership.