Strategic Account Manager — Landscape Growth

BrightView Landscapes; Hamilton Township (NJ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid time off

Health and wellness coverage

401k savings plan

Job summary

BrightView Landscapes is seeking an Account Manager to identify opportunities, develop accurate estimates, and bid on enhancement projects within an existing client portfolio. You will build long‑term client relationships, perform site walkthroughs, and coordinate with Operations to exceed service expectations.

Ideal candidates have 3+ years in customer service or leadership in landscaping, plus strong communication skills and a teamwork mindset.

Qualifications

• Associate degree in a business-related field or equivalent experience.
• Minimum of 3 years of customer service, management, and leadership experience in landscaping or local market.
• Effective written and verbal communication skills.
• Ability to coach, develop and foster a teamwork environment.

Responsibilities

• Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio.
• Develop accurate estimates and takeoffs for both new and existing clients as needed.
• Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner.
• Generate referrals from existing client base and communicate to the Business Developer.
• Develop and maintain long‑term relationships with clients focusing on all pertinent points of contact.
• Develop and maintain a schedule to perform site walkthroughs during formal meetings with customers to ensure quality and service expectations are met.
• Lead and facilitate the resolution of client issues or concerns as needed.
• Ensure renewals of each account within the assigned client portfolio.
• Proactively listen to potential site enhancement needs of existing clients.
• Coordinate with Operations Manager to ensure client needs are met.

Skills

Communication

Leadership

Customer Service

Education

Associate degree in business or equivalent

Job description

BrightView Landscapes is seeking an Account Manager to identify opportunities, develop accurate estimates, and bid on enhancement projects within an existing client portfolio. You will build long‑term client relationships, perform site walkthroughs, and coordinate with Operations to exceed service expectations.

Ideal candidates have 3+ years in customer service or leadership in landscaping, plus strong communication skills and a teamwork mindset.