Strategic Account Manager — Industrial Water Treatment

Veolia Environnement SA; Detroit (MI); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Life Insurance

Paid Time Off

Paid Holidays

Flexible Spending & Health Saving

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Résumé du poste

Veolia seeks an experienced Account Manager in CSM to partner with customers across diverse industries, delivering advanced chemical water and process treatment solutions. You will act as a trusted technical advisor, fostering deep relationships while driving energy and water sustainability, profitability, and asset protection.

You will lead technical innovation, strategic communication, and value creation initiatives, while pursuing revenue growth and new business opportunities.

Qualifications

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
• Chemical water treatment experience
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).
• Technical curiosity and superior problem-solving skills
• Proficiency in mathematical calculations and chemistry concepts
• Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development
• Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite)

Responsabilités

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence: Work safely at all times, following all EHS policies and procedures

Connaissances

Technical sales experience

Account management

Customer relationship building

Willingness to travel

Formation

Bachelor's degree or equivalent

Outils

Analytical instrumentation

Description du poste

Veolia seeks an experienced Account Manager in CSM to partner with customers across diverse industries, delivering advanced chemical water and process treatment solutions. You will act as a trusted technical advisor, fostering deep relationships while driving energy and water sustainability, profitability, and asset protection.

You will lead technical innovation, strategic communication, and value creation initiatives, while pursuing revenue growth and new business opportunities.