Strategic Account Manager – Growth & Solutions

Redwood Software; Oregon; Hybrid; USD 65,000 - 110,000; Full time

Job summary

Redwood Software is a leader in full stack automation fabric solutions for mission-critical business processes. We empower customers with lights-out automation across ERP, cloud, and on-premises environments.

The Customer Account Manager will drive revenue growth by building strategic client relationships, identifying new business, and expanding existing accounts through consultative selling. The role emphasizes solution selling, account planning, and cross-functional collaboration to ensure

Qualifications

• 3+ years in Business-to-Business and software sales
• Proven track record in Account Management
• Strong interpersonal and communication skills
• Ability to develop strategic account plans and up-sell/cross-sell

Responsibilities

• Drive revenue growth by managing strategic accounts and building long-term client relationships
• Develop and implement account plans to identify new opportunities and maximize cross-sales
• Coordinate with pre-sales, delivery, finance, and other teams to align on client needs
• Create proposals and negotiate deals while maintaining a healthy pipeline
• Manage risks and resolve conflicts across multiple stakeholders
• Present executive-level relationship management and drive deals through the sales process

Skills

Account Management

Sales

Strategic Selling

Business Acumen

Interpersonal Communication

Tools

CRM software (Salesforce)

Job description

Redwood Software is a leader in full stack automation fabric solutions for mission-critical business processes. We empower customers with lights-out automation across ERP, cloud, and on-premises environments.

The Customer Account Manager will drive revenue growth by building strategic client relationships, identifying new business, and expanding existing accounts through consultative selling. The role emphasizes solution selling, account planning, and cross-functional collaboration to ensure