Strategic Account Manager: Growth & Solutions

BODE; Londonderry (NH); Sur place; USD 50 000 - 80 000; Plein temps

Résumé du poste

BODE seeks an Account Manager in Londonderry, NH to nurture and grow customer relationships across the sales and fulfillment process. You will be the main contact for assigned customers and work with internal teams to connect customers with the company’s equipment, products, and services.

The role emphasizes relationship-building, organization, and a customer-centric mindset, with support from specialists when deeper technical knowledge is needed.

Qualifications

• Associate or bachelor’s degree preferred in business, marketing, communications, or related field.
• Two+ years in B2B sales, account management, or customer service roles.
• Experience with industrial products or equipment is helpful but not required.

Responsabilités

• Serve as the primary contact for assigned customers and prospects.
• Build understanding of customer needs, priorities, and purchasing timelines.
• Develop and manage long-term relationships with a strong service orientation.
• Coordinate quotations, proposals, and handoffs to operations.
• Collaborate with internal teams to ensure accurate orders, delivery, and support.
• Help move opportunities toward timely resolutions and customer satisfaction.

Connaissances

Relationship building

Customer service

Consultative selling

Discovery & questioning

Communication

Organizational skills

Formation

Associate or bachelor’s degree in business/marketing/related field

Two+ years in B2B sales/account management/customer service

Outils

CRM system

ERP systems

Microsoft 365

Description du poste

BODE seeks an Account Manager in Londonderry, NH to nurture and grow customer relationships across the sales and fulfillment process. You will be the main contact for assigned customers and work with internal teams to connect customers with the company’s equipment, products, and services.

The role emphasizes relationship-building, organization, and a customer-centric mindset, with support from specialists when deeper technical knowledge is needed.