Strategic Account Manager — Growth & Key Relationships

Ultimate Staffing Services; Amherst (MA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

401(k) retirement plan with company a

Paid time off and holidays

Professional development and training

Employee wellness programs

Job summary

Ultimate Staffing Services is seeking a Strategic Account Manager to lead growth and deepen relationships with key accounts in Hampshire County, MA. You will identify opportunities, develop strategies, and collaborate with product, sales, and service teams to deliver tailored solutions.

The role requires 3+ years of account management, a Bachelor's degree, and strong communication and analytical skills. You will present proposals, negotiate contracts, monitor performance, and drive customer

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• 3+ years of experience in account management or a related role.
• Proven track record of successfully managing strategic accounts and achieving sales targets.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Excellent problem-solving and analytical abilities.

Responsibilities

• Develop and maintain strong relationships with key accounts to drive client satisfaction and retention.
• Identify new business opportunities within existing accounts to maximize revenue potential.
• Collaborate with cross-functional teams to deliver tailored solutions that meet client needs.
• Analyze market trends and customer data to inform strategic decision-making.
• Ensure timely and effective communication with clients regarding new products, services, and enhancements.
• Prepare and deliver presentations and proposals to clients, showcasing value and benefits.
• Monitor account performance metrics and develop strategies to address any areas of concern.
• Negotiate contracts and agreements to optimize profit margins and ensure mutual satisfaction.
• Provide feedback to internal teams to improve service offerings and customer experience.

Skills

Account management

Sales targets

Interpersonal skills

Communication

Problem-solving

Analytical thinking

Independence

Team collaboration

Attention to detail

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Microsoft Office Suite

Job description

Ultimate Staffing Services is seeking a Strategic Account Manager to lead growth and deepen relationships with key accounts in Hampshire County, MA. You will identify opportunities, develop strategies, and collaborate with product, sales, and service teams to deliver tailored solutions.

The role requires 3+ years of account management, a Bachelor's degree, and strong communication and analytical skills. You will present proposals, negotiate contracts, monitor performance, and drive customer