Strategic Account Manager: Growth & Key Partnerships

Ultimate Staffing; Amherst (MA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) retirement plan with company 
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Paid time off and holidays

Professional development and training

Employee wellness programs

Job summary

Ultimate Staffing Services seeks a Strategic Account Manager to drive growth and nurture key accounts in Hampshire County, Massachusetts. You will build lasting relationships, identify opportunities, and deliver tailored solutions that align with client objectives.

The role emphasizes collaboration with cross-functional teams, data-driven decision making, and annual revenue growth. Strong communication and CRM/MS Office proficiency are essential for success in this position.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in account management or a related role.
• Proficiency with CRM software and MS Office.

Responsibilities

• Develop and maintain strong relationships with key accounts to drive client satisfaction and retention.
• Identify new business opportunities within existing accounts to maximize revenue potential.
• Collaborate with cross-functional teams to deliver tailored solutions that meet client needs.
• Analyze market trends and customer data to inform strategic decision-making.
• Ensure timely and effective communication with clients regarding new products, services, and enhancements.
• Prepare and deliver presentations and proposals to clients, showcasing value and benefits.
• Monitor account performance metrics and develop strategies to address any areas of concern.
• Negotiate contracts and agreements to optimize profit margins and ensure mutual satisfaction.
• Provide feedback to internal teams to improve service offerings and customer experience.

Skills

communication skills

relationship building

analytical abilities

independence plus teamwork

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Microsoft Office Suite

Job description

Ultimate Staffing Services seeks a Strategic Account Manager to drive growth and nurture key accounts in Hampshire County, Massachusetts. You will build lasting relationships, identify opportunities, and deliver tailored solutions that align with client objectives.

The role emphasizes collaboration with cross-functional teams, data-driven decision making, and annual revenue growth. Strong communication and CRM/MS Office proficiency are essential for success in this position.