Strategic Account Manager - Growth & Renewal

Jobtailor; Washington (District of Columbia); On-site; USD 90,000 - 150,000; Full time

Job summary

Jobtailor seeks an experienced Account Manager to shepherd enterprise client relationships in Washington, DC. You will conduct executive-level discussions, articulate product value, and collaborate with client success to build strategic account plans.

Research client industries to understand priorities and identify where Leadership Connect can add value. You will drive discovery, connect challenges to product solutions, and lead renewal and expansion efforts across accounts.

Qualifications

• Demonstrated ability to manage and grow a book of business with renewals and expansions.
• Strong discovery skills to uncover challenges and client needs.
• Experience leading conversations with senior and executive stakeholders.
• Curiosity about client industries and business priorities.
• Excellent written and verbal communication across client-facing and internal contexts.

Responsibilities

• Manage an assigned book of business and serve as primary contact for client relationships.
• Conduct executive-level conversations to present solutions and articulate product value.
• Build and execute strategic account plans with client success team.
• Research client industries to identify where Leadership Connect adds value.
• Lead discovery conversations to understand workflows and gaps.
• Connect client challenges to product solutions.
• Lead renewal and retention efforts and embed solutions in workflows.
• Identify expansion opportunities within existing accounts through consultative discovery.

Skills

Account management

Executive stakeholder engagement

Discovery skills

CRM experience

Cross-functional collaboration

Renewals

Expansion opportunities

Tools

Salesforce

Job description

Jobtailor seeks an experienced Account Manager to shepherd enterprise client relationships in Washington, DC. You will conduct executive-level discussions, articulate product value, and collaborate with client success to build strategic account plans.

Research client industries to understand priorities and identify where Leadership Connect can add value. You will drive discovery, connect challenges to product solutions, and lead renewal and expansion efforts across accounts.