Strategic Account Manager — Growth & Relationships

Alfred Williams & Company; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Alfred Williams & Company is an Account Manager focused on Business Development, aimed at growing revenue through proactive outreach and exceptional client service. You will develop new opportunities, expand existing accounts and partner with design, project management and customer administration to deliver workplace solutions.

Responsibilities include closing new opportunities, aligning solutions with client goals, and managing relationships as the primary contact throughout the project

Qualifications

• 2+ years of relevant experience in commercial furniture, Design, real estate or construction industries.
• Strong written and verbal communication skills; confident presenter and facilitator.
• Self-starter who is proactive, flexible, and comfortable managing multiple projects and deadlines.
• Excellent prioritization, organization, and follow-through.
• Familiarity with proposals, budgeting and basic contract terms.
• Capable of reading and understanding floorplans, AutoCAD, etc.
• Knowledge of the A+D community, commercial real estate ecosystem and project delivery process.

Responsibilities

• Identify, qualify and close new business opportunities.
• Understand client goals and align solutions to business objectives.
• Proactively build and maintain a strong network (A+D firms, commercial real estate, brokers, end users, etc.).
• Own relationships with clients while serving as the primary point of contact.
• Manage day-to-day account needs and advocate for the customer throughout the project lifecycle.
• Lead internal and external meetings, clearly articulate scope, priorities and next steps.
• Coordinate with internal partners (Designer, Project Manager, Project Coordinator) to ensure quality delivery.
• Oversee project timelines, budgets, and change management; escalte risks early.
• Consistently exceed client expectations and add value to strategic and creative conversations.
• Track pipeline activity, forecasts, and progress toward goals.

Skills

Account management

Business development

Relationship building

Communication

Multi-project management

Prioritization

Proposal budgeting

Tools

AutoCAD

Job description

Alfred Williams & Company is an Account Manager focused on Business Development, aimed at growing revenue through proactive outreach and exceptional client service. You will develop new opportunities, expand existing accounts and partner with design, project management and customer administration to deliver workplace solutions.

Responsibilities include closing new opportunities, aligning solutions with client goals, and managing relationships as the primary contact throughout the project