Strategic Accounts Growth Manager

ADP Middleware Test Company; Montgomery (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

ADP Middleware Test Company is seeking an Account Manager to serve as the primary liaison with key client accounts, delivering exceptional service and fostering long-term relationships. You will manage large accounts, understand client needs, anticipate challenges, and provide tailored solutions that drive growth.

You will identify new business opportunities within existing accounts, expand market presence, and collaborate with sales, marketing, and product teams to align client needs with

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in account management, especially with large or key accounts.
• Strong understanding of new business development processes and customer account management.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Proficiency in CRM software and Microsoft Office Suite.

Responsibilities

• Manage and nurture relationships with large and key accounts to ensure client satisfaction and retention.
• Develop and execute strategic account plans to identify growth opportunities within assigned accounts.
• Serve as the main point of contact for customer accounts, addressing inquiries and coordinating with internal teams.
• Monitor account performance metrics and prepare regular reports for stakeholders.
• Collaborate with sales, marketing, and product teams to align client needs with offerings and deliver customized solutions.

Skills

Account management

Client relationships

Strategic planning

CRM software

Communication

Negotiation

Cross-functional collaboration

Education

Bachelor's degree in Business

Tools

Salesforce

Microsoft Office

Job description

ADP Middleware Test Company is seeking an Account Manager to serve as the primary liaison with key client accounts, delivering exceptional service and fostering long-term relationships. You will manage large accounts, understand client needs, anticipate challenges, and provide tailored solutions that drive growth.

You will identify new business opportunities within existing accounts, expand market presence, and collaborate with sales, marketing, and product teams to align client needs with