Strategic Account Manager - Growth & Relationship Lead

ADP Middleware Test Company; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job description

Account Manager Job Duties

• Generate sales among client accounts, including upsetting and cross-selling
• Operates as the point of contact for assigned customers
• Develops and maintains long-term relationships with accounts
• Makes sure clients receive requested products and services in a timely fashion
• Communicates client needs and demands to employer company
• Forecasts and tracks client account metrics
• Manage projects within client relationships, working to carry out client goals while meeting company goals
• Identifies opportunities to grow business with existing clients
• Coordinate with staff members working on the same account to ensure consistent service
• Collaborates with sales team to reach prospective clients
• Service multiple clients concurrently, often meeting deadlines