Strategic Account Manager: Growth & NPI Liaison

ADP, Inc.; York (York County); On-site; USD 85,000 - 110,000; Full time

Job summary

ADP, Inc. is seeking a results-oriented account management professional to oversee key customer relationships, manage contracts, and collaborate with Sales Engineering to expand business opportunities.

The role involves leading cross-functional teams on customer initiatives, reviewing pricing and terms, and supporting new product introductions while maintaining focus on safety and compliance in daily operations.

Qualifications

• 4-year degree or equivalent required.
• 5+ years’ experience with OE Customers/Contract Manufacturing a Plus.
• Read, Write and Speak English.
• High school diploma or GED.
• Experience with Microsoft Office Products.
• Strong interpersonal skills.
• Proven record of winning.

Responsibilities

• Address margin review and correction, contract management, and escalation support.
• Organize and attend customer reviews focusing on scorecards, performance, and value analysis.
• Solicit and obtain new business with Sales Engineering.
• Evaluate business value and profitability of accounts.

Skills

Excellent communication

Organization

Customer focus

Initiative/drive

Safety focus

Time management

Teamwork

Coordination

Education

4-year degree or equivalent

High school diploma or GED

Tools

Microsoft Office

Job description

ADP, Inc. is seeking a results-oriented account management professional to oversee key customer relationships, manage contracts, and collaborate with Sales Engineering to expand business opportunities.

The role involves leading cross-functional teams on customer initiatives, reviewing pricing and terms, and supporting new product introductions while maintaining focus on safety and compliance in daily operations.