Strategic Account Manager - Growth & Customer Success

Wencor Group LLC; Clover (GA); On-site; USD 47,000 - 78,000; Full time

Job summary

Wencor Group LLC is seeking an Account Manager located in Singapore to maintain existing business and identify growth opportunities with product lines. The role emphasizes building strong customer relations, following up on opportunities, and promoting products based on customer needs analysis.

Responsibilities include maintaining customer profiles, coordinating with internal teams, and supporting contract development. Travel is limited to less than 5%.

Qualifications

• Minimum three years of experience in Inside Sales or Account Management.
• Bachelor's degree preferred in Business, Marketing, or related field.

Responsibilities

• Establish and maintain good customer relations and ensure customers receive prompt, world-class service.
• Contact customers to follow up, promote products and review missed sales opportunities and provide quote responses.
• Research products and maintain understanding of their technical use; provide technical information to customers.
• Obtain competitive information and intelligence at responsible accounts.
• Maintain customer profiles and Salesforce data.
• Coordinate with other departments to achieve sales targets.
• Assist in writing contracts and provide input as needed.
• Travel less than 5%.

Job description

Wencor Group LLC is seeking an Account Manager located in Singapore to maintain existing business and identify growth opportunities with product lines. The role emphasizes building strong customer relations, following up on opportunities, and promoting products based on customer needs analysis.

Responsibilities include maintaining customer profiles, coordinating with internal teams, and supporting contract development. Travel is limited to less than 5%.