Strategic Account Manager: Grow Revenue & Partnerships

Techstack; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Education courses up to 50%

English courses

20 days off + 7 sick days

Legal and accounting support

Appreciation gifts

Job summary

Techstack is a technology product engineering company seeking an Account Manager to manage and grow a diverse portfolio of client accounts in the United States. You will drive revenue through strategic partnerships, upsells, and long-term relationships, collaborating with Sales, Project Management, Delivery, and Marketing.

You will join a small team, benefit from growth opportunities, and work with cross-functional stakeholders to ensure high-quality client support while shaping the company’s

Qualifications

• 2+ years of experience as an Account Manager or in a related role involving client service, sales, or marketing.
• English B2+ or above.
• Proficient communication skills, both verbal and written.
• Excellent problem-solving and negotiation skills.
• Goal-oriented mindset and attention to detail.
• Strong understanding of sales and marketing principles.
• Solid knowledge of software development processes, technologies, and terminology.
• Empathy, charisma, and adaptability.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and pricing.
• Manage stakeholder relationships.
• Onboard new clients and understand their project requirements.
• Collaborate with internal teams.
• Track progress and report on key metrics.
• Resolve issues and manage expectations.
• Identify upsell and cross-sell opportunities.
• Contribute to new business development.
• Analyze client data and market trends.
• Contribute to the company’s overall revenue growth.
• Develop account plans and strategies to achieve revenue growth and client satisfaction.
• Coordinate with project managers and development teams to ensure projects are delivered on time and within scope.
• Monitor project progress, resolve issues and conflicts, and communicate updates to clients.
• Conduct regular meetings and check-ins with clients to review progress, gather feedback, and address concerns.

Skills

Account management

Negotiation

Client relationships

Communication

Problem solving

Job description

Techstack is a technology product engineering company seeking an Account Manager to manage and grow a diverse portfolio of client accounts in the United States. You will drive revenue through strategic partnerships, upsells, and long-term relationships, collaborating with Sales, Project Management, Delivery, and Marketing.

You will join a small team, benefit from growth opportunities, and work with cross-functional stakeholders to ensure high-quality client support while shaping the company’s