Account Manager

Techstack; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Education courses up to 50%

English courses

20 days off + 7 sick days

Legal and accounting support

Appreciation gifts

Job summary

Techstack is a technology product engineering company seeking an Account Manager to manage and grow a diverse portfolio of client accounts in the United States. You will drive revenue through strategic partnerships, upsells, and long-term relationships, collaborating with Sales, Project Management, Delivery, and Marketing.

You will join a small team, benefit from growth opportunities, and work with cross-functional stakeholders to ensure high-quality client support while shaping the company’s

Qualifications

• 2+ years of experience as an Account Manager or in a related role involving client service, sales, or marketing.
• English B2+ or above.
• Proficient communication skills, both verbal and written.
• Excellent problem-solving and negotiation skills.
• Goal-oriented mindset and attention to detail.
• Strong understanding of sales and marketing principles.
• Solid knowledge of software development processes, technologies, and terminology.
• Empathy, charisma, and adaptability.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and pricing.
• Manage stakeholder relationships.
• Onboard new clients and understand their project requirements.
• Collaborate with internal teams.
• Track progress and report on key metrics.
• Resolve issues and manage expectations.
• Identify upsell and cross-sell opportunities.
• Contribute to new business development.
• Analyze client data and market trends.
• Contribute to the company’s overall revenue growth.
• Develop account plans and strategies to achieve revenue growth and client satisfaction.
• Coordinate with project managers and development teams to ensure projects are delivered on time and within scope.
• Monitor project progress, resolve issues and conflicts, and communicate updates to clients.
• Conduct regular meetings and check-ins with clients to review progress, gather feedback, and address concerns.

Skills

Account management

Negotiation

Client relationships

Communication

Problem solving

Job description

Techstack is a technology product engineering company working with startups, scale-ups, and enterprises across healthtech, education, logistics, construction, and AI.

We build, rebuild, and scale software products - from discovery and MVP to enterprise transformation.

We're looking for an Account Manager to manage and grow a diverse portfolio of clients’ accounts, driving revenue growth through strategic partnerships, upsells, and long-term relationships.

Your team

You’ll join a small, focused Account Management team: our Head of Account Management and an Account Manager. We work closely with Sales, Project Management, Delivery, and Marketing to ensure high-quality client support and contribute to the company’s growth.

Culture

We are committed to implementing high standards in the technology industry, and it is the fundamental mission of our work. To achieve this goal, the company and all its members are constantly evolving.

Each of us has the opportunity to contribute to the product, the company, the team, the industry, and our personal development. At Techstack, you have the option to choose from various growth opportunities that align with your interests:

• - meetups, where you can share your knowledge and develop simultaneously by sharing your experiences within the company and local technical communities;
• - roles such as a mentor or a technical lead. In any of these roles, you will assist junior professionals and share your knowledge and experiences with them.
• - participation in our technical Guilds, where you can discuss technical solutions, approaches, and industry trends.

All of these elements contribute to shaping the culture and expertise within both our team and the company as a whole.

Your responsibilities

• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and pricing.
• Manage stakeholder relationships.
• Onboard new clients and understand their project requirements.
• Collaborate with internal teams.
• Track progress and report on key metrics.
• Resolve issues and manage expectations.
• Identify upsell and cross-sell opportunities.
• Contribute to new business development.
• Analyze client data and market trends.
• Contribute to the company’s overall revenue growth.
• Develop account plans and strategies to achieve revenue growth and client satisfaction.
• Coordinate with project managers and development teams to ensure projects are delivered on time and within scope.
• Monitor project progress, resolve issues and conflicts, and communicate updates to clients.
• Conduct regular meetings and check-ins with clients to review progress, gather feedback, and address concerns.

It's about you

• 2+ years of experience as an Account Manager or in a related role involving client service, sales, or marketing.
• English B2+ or above.
• Proficient communication skills, both verbal and written.
• Excellent problem-solving and negotiation skills.
• Goal-oriented mindset and attention to detail.
• Strong understanding of sales and marketing principles.
• Solid knowledge of software development processes, technologies, and terminology.
• Empathy, charisma, and adaptability.

What we havefor you

• Stable and long-term position in an experienced team.
• Broad opportunities for professional and career growth — professional challenges that encourage development, professional communities, etc.
• Horizontal connections and absence of micromanagement instead of traditional hierarchy — all teammates are accessible to each other on all matters.
• Up to 50% compensation for the cost of educational courses and conferences for professional growth.
• Free English and business English courses.
• 20 days off and 7 sick days to support your health and rest.
• Legal and accounting support.
• Appreciation gifts for significant events and occasions.

About us

Techstack is a technology product engineering company that sets an example for high development standards in the IT industry. We empower each team member to influence the development of the product, company, and processes.