Strategic Account Manager, Data-Driven Growth

B-Stock; Boston, Northern (MA, KY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Bonus & options

Medical, Dental, Vision

PTO & 401(K) matching

Continuing education support

Team offsites

Snacks & beverages

Job summary

B-Stock is seeking an Account Manager in Boston to support retention, growth, and success of enterprise retailers and manufacturers within the Strategic Account Management team. In this client-facing role, you will analyze marketplace performance, translate data into actionable insights, and collaborate across functions to meet client needs.

The role requires strong analytical skills, client-facing polish, and the ability to navigate ambiguity.

Qualifications

• 2+ years in B2B account management or client success.
• Experience owning ongoing client relationships.
• Strong analytical skills to translate data into insights.
• Proficient with MS Office and Google Workspace for docs and analyses.
• Excellent verbal and written communication for client interactions.
• Experience with Salesforce CRM.
• Experience with Tableau or data visualization.
• Self-motivated, able to work independently and in a team.
• Strong time management and prioritization.
• Attention to detail.

Responsibilities

• Support Senior Strategic Account Manager with key accounts and reviews.
• Maintain Salesforce records for accurate tracking.
• Gradually build an independent client portfolio.
• Identify opportunities to grow revenue and retention.
• Understand each client’s business and environment.
• Manage relationships and anticipate evolving needs.
• Analyze marketplace data with Tableau; translate to actions.
• Explain findings clearly in client conversations.
• Collaborate cross-functionally to meet client needs.
• Respond promptly to client inquiries with professional communication.
• Proactively learn accounts and processes to improve outcomes.

Skills

B2B account mgmt

Client relationship ownership

Data interpretation

MS Office & G-Suite

Verbal & written communication

Salesforce experience

Tableau / data viz

Independent & team work

Time management

Attention to detail

Tools

Salesforce

Tableau

Excel

Google Workspace

Job description

B-Stock is seeking an Account Manager in Boston to support retention, growth, and success of enterprise retailers and manufacturers within the Strategic Account Management team. In this client-facing role, you will analyze marketplace performance, translate data into actionable insights, and collaborate across functions to meet client needs.

The role requires strong analytical skills, client-facing polish, and the ability to navigate ambiguity.