Strategic Account Manager – Hybrid, Growth & Insights

B-Stock; Boston (MA); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Bonus potential

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k)

Continuing education

Team offsites

Snacks and beverages

Job summary

B-Stock is seeking an Account Manager to support retention, growth, and success of enterprise retailers and manufacturers. You will analyze marketplace performance, translate data into actionable insights, and present recommendations in client-facing conversations.

This hybrid role is based in our Boston office, 2-3 days per week. You will collaborate with sales, operations, product, and support teams to manage key accounts, build a growing portfolio, and drive revenue while delivering

Qualifications

• 2+ years of B2B account management, client success, sales, or related experience.
• Experience managing a book of business and ongoing client relationships.
• Strong analytical skills to translate data into insights.
• Proficient with MS Office and G-Suite for client materials.
• Strong verbal and written communication; capable of presenting to clients.
• Experience using Salesforce or a comparable CRM.
• Experience using Tableau or other data visualization tools.
• Self-motivated, independent, and collaborative in a fast-paced environment.
• Sharp problem solving and structured approach to tasks.
• Excellent time management and attention to detail.

Responsibilities

• Support the Senior Strategic Account Manager in managing assigned key accounts, reporting, and business reviews.
• Manage and update Salesforce records to ensure accurate account tracking.
• Progressively build and manage an independent portfolio of client accounts and develop strategies.
• Uncover key business initiatives and develop opportunities to increase revenue and retention.
• Build credibility through in-depth understanding of each client’s business.
• Maintain and grow relationships by addressing evolving needs and opportunities.
• Analyze marketplace and account-performance data using Tableau and other tools to generate insights.
• Navigate ambiguous data and communicate findings clearly in client conversations.
• Work cross-functionally across sales, operations, product, and support.
• Respond promptly to client inquiries and maintain strong relationships.
• Learn new accounts and processes, and identify projects to improve outcomes.

Skills

Account management

Data analysis

Client relationship management

Cross-functional collaboration

Communication

MS Office & G-Suite

Presenting to clients

Independent work

Problem solving

Time management

Detail oriented

Tools

Salesforce

Tableau

Job description

B-Stock is seeking an Account Manager to support retention, growth, and success of enterprise retailers and manufacturers. You will analyze marketplace performance, translate data into actionable insights, and present recommendations in client-facing conversations.

This hybrid role is based in our Boston office, 2-3 days per week. You will collaborate with sales, operations, product, and support teams to manage key accounts, build a growing portfolio, and drive revenue while delivering